NRJ Mobile V3.3.2

Put your mobile operator in your pocket with NRJ Mobile's Customer Space!

Master your consumption

• Monitor your voice, SMS, internet usage, and out-of-plan details anywhere, anytime
• Used up all your plan? Recharge instantly within the app, easily and immediately
• Easily manage the options subscribed to your line and your SMS+ and Internet+ Mobile subscriptions in just a few clicks

Manage your offer

• Looking for something new? Change your plan or device at any time without leaving the app and still enjoy all your benefits (seniority, phone change points, etc.)
• Access all the options in your operator's catalog and activate them when needed: international option for vacations, parental control for your oldest child's first phone, etc.
• View and modify your information directly within the app
• Check all your invoices

Stay mobile

• Your phone doesn't have internet access? If it's a configuration issue, your Customer Space will fix it
• Identify yourself once or each time you launch the app: you choose
• Stay in touch with your operator and benefit from tips, tricks, and detailed information pushed by the app (or deactivate them if you prefer)

Compatibility

• App compatible only with Android version 4.1 or higher
• If your phone has an older version of Android, update it by going to settings on your device then "About phone" and "Software update" More information on software updates here: Software Update Assistance
• An internet-enabled plan is recommended to fully utilize the service

Using the service

• Install the app from Google Play Store on your mobile or from a computer at Google Play Store
• Login (use the same credentials as your Customer Space on www.nrjmobile.fr from a PC)
• More information in the tutorial section.

Questions? Suggestions? Bug to report? Contact us at: [email protected]

Free download and usage (excluding internet connection costs) available for NRJ Mobile customers with a compatible Android device.

Recommended for use in mainland France. Using the app abroad may incur additional charges.

The application uses the following permissions:

• Sending and viewing SMS (to send you connection settings tailored to your device, provide your password if forgotten…)
• Modify or view the content of SD card (used for cache and notifications)
• View phone status and identity (Allows viewing network status and detecting any lack of connection settings)